These terms and conditions apply to all purchases made on www.formverket.com, operated by Widerberg’s Form AB (org.nr 556591-1723), located at Trädgårdsmästargången 14, 254 51 Helsingborg, Sweden.

General

To place an order, you must be at least 18 years old. By completing a purchase, you agree to these terms and conditions and consent to the processing of your personal data as outlined in our Privacy Policy.

Orders

Orders can only be placed through our website, www.formverket.com. Once your order is confirmed via email, a binding purchase agreement is established. If we are unable to fulfill your order for any reason, we will notify you and provide a refund if necessary. For orders placed close in time, we may combine them into one shipment for convenience.

Prices and Product Information

All prices displayed on the website include VAT and are shown in SEK unless stated otherwise. Shipping costs are calculated during checkout based on your selected delivery method. While we strive to ensure all information is accurate, we reserve the right to correct any errors in pricing, product descriptions, or other website content. In such cases, we may cancel or amend affected orders and will notify you promptly about any changes.

Personal Data

Your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This information is used to facilitate your orders, payments, and deliveries. You may also receive our newsletter, which you can unsubscribe from at any time. You have the right to request access to, correction of, or deletion of your personal data by contacting us at in**@fo********.com. For more details, please refer to our Privacy Policy.

Shipping and Delivery

We offer various shipping options, which are displayed during the checkout process. Shipping costs and delivery times vary based on your location and chosen delivery method. Orders are typically processed within one business day, excluding weekends and public holidays. During peak seasons, delivery times may be extended. International orders within Europe may be subject to additional customs fees, which will be indicated at checkout.

Returns and Refunds

EU customers are entitled to a 14-day withdrawal period starting from the date you receive your order. To exercise this right, please contact us at in**@fo********.com. We also offer a 60-day return policy for unused, unopened items. This extended return policy applies to individuals but not to businesses. To initiate a return, please contact customer service at in**@fo********.com. Upon approval, you will receive a prepaid return label. A return fee of SEK 49 per package will be deducted from your refund. Products must be returned securely packaged to avoid damage. Refunds will be issued in full for items that are unused and unopened. For used or damaged products, deductions may apply based on the reduced value.

The return address is:

Widerberg’s Form AB, Trädgårdsmästargången 14, 254 51 Helsingborg, Sweden.

Uncollected Packages

Uncollected packages will incur a handling fee of SEK 150 to cover return shipping and administrative costs. If you wish to cancel your order, you must first collect the package and follow the return procedure as described above.

Complaints

You have the right to file a complaint regarding defective products within three years of purchase. Complaints must be submitted within a reasonable time after discovering the defect. To file a complaint, contact us at in**@fo********.comwith a description of the issue and photos of the defect. If the issue cannot be resolved, you may escalate the matter to the Swedish National Board for Consumer Disputes (ARN) or use the EU’s Online Dispute Resolution platform at https://ec.europa.eu/odr.

Refunds

Refunds are processed within 14 days of receiving the returned product or proof of return shipping. All refunds will be issued to the original payment method.